Client Relationship Management


File Size: 5.18 MB

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Number of Slides: 162 Slides

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When you deliver anything to another person or to another group, you are considered as the supplier in a relationship with a client. You get a chance to improve the relationship and set a good standard by offering a great service.

The following objectives are included in our Latest PowerPoint Presentation:-

  • The client relationship
  • Four dimensions of relationship management
  • Dimension one: Interpersonal awareness
  • Dimension two: Interpersonal relationship management
  • Dimension three: Team dynamics
  • Dimension four: Cultural/operational consideration
  • Building client relationships
  • Engaging effectively with your client
  • Roles and skills of relationship manager
  • Successful project planning
  • Implementation
  • Wrapping up
  • Ten keys to outstanding client service


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