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Values and Ethics
Values and Ethics

Ethics are the general code of behavior that is supposed to observe while living in the society. The purpose of …

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Workplace Safety
Workplace Safety

Ergonomics is the science of fitting workplace conditions and job demands to the capabilities of employees.  Ergonomic principles are used to …

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Collaborative Management
Collaborative Management

Combination of various management techniques is called as Collaborative Management.  It is used to enlighten a sense of unity and …

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Services Pricing &  Revenue Management
Services Pricing & Revenue Management

Service price is the amount of money or goods for which a service can be bought or sold. Hence, it …

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Constructive Feedback
Constructive Feedback

Feedback can be defined as “the process of communicating information about performance or behaviour that leads to an action for …

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Introduction to System Design
Introduction to System Design

To survive in the current competitive and global environment, it is important for the organization to continuously look at ways …

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Sales Promotion Management
Sales Promotion Management

Sales Promotion activities are meant to communicate and persuade the target market to buy the company’s products. Hence, sales promotion …

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Improving Service Recovery  & Service Quality
Improving Service Recovery & Service Quality

‘Service Quality’ refers to a parameter which decides the superiority or inferiority of a service. Service Quality can be defined …

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Design of Production System
Design of Production System

A ‘Product’ is an article, item, or substance that is produced, manufactured, or refined and is made available to the …

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Kanban Method
Kanban Method

In the Japanese language, Kanban means “visual card.”  These cards were initially used in Toyota to prevent excessive use of …

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