Shop

Designing Feedback

$4.95

File Size: 8.29 MB

File Type:icon

Number of Slides: 142 Slides

Want a discount? Become a member

Want a discount? Become a member by purchasing Lifetime Plan, Startup Plan or Basic Plan!

Description

Feedback in the form of measured results should go first to the person (s) who can directly use the results to control and improve his / their performance. Measuring a team or a department should be limited to what that group can control or influence with impact. With regard to customer-complaints not all departments would have the direct authority to solve the issues. The performance-measures for them can be, their receptivity for customer-service and their action to improve matters under their purview. Collective efforts of various departments can lead to a delighted customer.

The following objectives are included in our Latest PowerPoint Presentation:-

  • Defining performance
  • Forms of feedback
  • Performance measures
  • How measures are used?
  • Organizational alignment
  • Outputs and outcomes
  • Predictive measures
  • Performance measures alone are not sufficient
  • Communication of results
  • Format and graphics
  • Reward and recognition
  • Testing existing measures

Reviews

There are no reviews yet.

Be the first to review “Designing Feedback”

Your email address will not be published. Required fields are marked *

Select your currency
USD United States (US) dollar