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Facing Interview for Success
Facing Interview for Success

Interview is more often than not a formal discussion between a hirer and an applicant / candidate, typically in person, …

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Target Orientation – The Bull’s Eye
Target Orientation – The Bull’s Eye

In the 1970s and 1980s, to make strategic decisions, most of the companies were measuring only financial and operational efficiency. …

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Introduction to Strategic Management
Introduction to Strategic Management

Strategic Management can be defined as a bundle of decisions and acts which a manager undertakes and which decides the …

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Developing a Service Model
Developing a Service Model

One of the key components of the service concept is ‘customer orientation’.  A service provider always determines the attributes and …

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Designing Feedback
Designing Feedback

Feedback in the form of measured results should go first to the person (s) who can directly use the results …

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Delegation Skills
Delegation Skills

Delegating is: ‘The act of delegating, or investing with authority to act for another’ or ‘the distribution of responsibility and …

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Decision Making Styles
Decision Making Styles

A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal, …

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Crisis Management
Crisis Management

Crises that arise from major accidents are often most tragic but the easiest to deal with.  In the Swissair crash, …

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Credit Risk Analysis
Credit Risk Analysis

“Credit” implies monetary transactions. The word “Credit” can be defined as “A transaction  between two people in which one issues …

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Creative Thinking
Creative Thinking

‘Creativity’ in simple words means, the ability to imagine or do something new.  It is the ability to generate ideas by …

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